TASS
The Anchorage Centre, Chapel Street, Tavistock, PL19 8AG, 01822 616958 Charity No 1129175, Company Reg No 6779873, CT Membership No 20260
The Anchorage Centre, Chapel Street, Tavistock, PL19 8AG, 01822 616958 Charity No 1129175, Company Reg No 6779873, CT Membership No 20260
Re-tune - how do I do it?
· Choose "Menu" on your remote control.
· Choose "Set-up" or "Installation" from the menu on the TV.
· Choose "First Time Installation" or "Digital Tuning" or "Full Re-tune" from the menu.
· Press "OK" if your equipment asks if you want to delete existing channels. Don't worry this is normal.
· Your re-tune will start automatically and will be completed in a few minutes. If you are prompted for a code, try 0000 or 1234.
· Your TV may shut down and restart.
If the details given above don't match up with the options you see on your TV, visit Freeview's TV Retune website by clicking here. It's got step-by-step instructions for every type of TV imaginable.
Here's the lowdown on what's changing:
· Coverage of Five will increase. More than 500,000 Freeview homes will be able to receive Five for the first time; and these improvements will ensure that Five will be available to all Freeview homes at the point of switchover; along with BBC One, BBC Two, ITV1, and Channel 4.
· Some viewers will no longer be able to receive ITV3 and ITV4. As a result of moving position on the Freeview platform, a small percentage of homes will find they lose these services after retuning.
· A new channel called 'Quest' will launch on channel 38 on Freeview. It will be available to the majority of Freeview homes.
· Some BBC Radio stations will be affected in the 5% of UK homes that have already gone through digital switchover. Listeners in Border, West Country and parts of Wales will lose these services until they re-tune their Freeview equipment.
· The Community Channel will no longer be available on Freeview in areas that have already gone through switchover.
A few important notes...
It's important that you don't re-tune before lunchtime as you'll find that even if the channel or service name appears in the on-screen TV guide, the channel itself will not be available or may have been moved to a temporary location.
After re-tuning, the you will find a small number of channels in a new position on your on-screen TV guide.
Don't worry if you don't re-tune on Wednesday - you can re-tune any day afterwards to get your new channels.
Are you still worried about re-tuning your Freeview equipment? Call the automated TV Retune Helpline on 08456 05 11 22 .
How to Re-tune your Freeview Set
You will need to re-tune your Freeview television, or set-top box, as from lunchtime on Wednesday the 30 September 2009